This policy covers the browser version of Atelier - Brands Lab at brands.nextsense.ai ("Brands Lab"). It is operated by NextSense AI Ltd ("we", "us", or "our") and is currently a public beta.
NextSense AI Ltd is the controller of the account and product data described here. Our service providers process data for us as described below.
The separate native macOS app has its own privacy policy.
1. Data We Process
| Category | Examples | Why we use it |
|---|---|---|
| Account | Firebase user ID, email address, sign-in method, and profile name or image provided by Google | Sign-in, account security, and ownership of projects and credits |
| Project content | Venture names, answers, decisions, text prompts, messages, uploaded reference material, generated copy, images, assets, and project state | Run the workspace, save progress, and generate requested results |
| Voice sessions | Audio sent while a voice session is active, transcripts, responses, and session events | Let you work with the live voice agent and troubleshoot the session |
| Shared founder packs | Selected project content, generated documents, images, and downloadable files | Create the public-by-link pack you ask us to publish |
| Credits and test billing | Credit balance, credit events, Stripe test customer or checkout identifiers, and test transaction status | Operate the test credit wallet and test checkout flow |
| Security and service data | Firebase App Check tokens, IP address and browser/request information processed by our infrastructure, request IDs, errors, and diagnostic logs | Protect the service, prevent abuse, and keep it reliable |
Please do not submit secrets or highly sensitive personal information. If you upload or submit information about another person, you must have the right to do so.
2. How AI Processing Works
Brands Lab sends the prompt, voice, attachment, project context, or generated asset needed for the feature you choose to our backend and relevant AI provider. Depending on the feature, providers may include Google Gemini, OpenAI, or Anthropic.
We use this information to return the requested result, maintain session context, apply your decisions to the project, detect misuse, and diagnose failures. Provider processing is also governed by each provider's terms and privacy practices.
We rely on the steps needed to provide the service you request, our legitimate interests in securing and improving the service, compliance with legal obligations, and consent where the law requires it. You may withdraw consent for future processing, but that does not undo earlier lawful processing.
3. Accounts, App Check, and Payments
Authentication and App Check are provided through Firebase. If you sign in with Google, Google supplies the basic account details shown during sign-in. Email and password sign-in is also handled through Firebase Authentication.
Brands Lab currently uses Stripe in test mode. Test checkout does not make a real card charge and test credits have no cash value. Do not enter real payment details into a flow marked as a test. Stripe processes test payment details; we store only the identifiers and status needed to operate the test wallet, not full card numbers.
Before real payments are enabled, we will update the product information and applicable terms.
4. Sharing and Public Links
When you create or share a founder pack, its contents may be available to anyone who has the link. The link or its contents can be forwarded, downloaded, or copied by other people. Do not publish confidential or sensitive information.
A time-limited download link may expire while the underlying pack remains stored so the stable share page can continue to work. Contact us if a pack needs to be removed.
5. Service Providers and International Processing
We use service providers to operate Brands Lab, including:
- Google Cloud and Firebase for authentication, App Check, databases, file storage, backend processing, security, and some AI features
- OpenAI, Google Gemini, and Anthropic for AI processing, depending on the feature
- Stripe for the test checkout and payment-processing flow
- Vercel for web hosting and delivery
These providers may process data in the United Kingdom, European Economic Area, United States, or other locations where they operate. We use them only for operating, securing, and improving the service. We do not sell personal information or use project content for advertising profiles.
6. Retention and Deletion
- Account and project records remain while needed to provide your account and saved workspace, unless you delete a project or request deletion.
- Operational voice and session logs are designed to expire after about 30 days, but security records, backups, and records needed to resolve abuse or billing issues may be kept longer.
- Generated assets and public founder packs can have a separate lifecycle from the project that created them. Deleting a project may not remove a previously shared pack or every stored asset.
- Stripe test transaction records and credit-ledger records may be kept as needed to reconcile the test system and prevent abuse.
You can delete projects through the product where that control is available. For account deletion, removal of a shared pack, or a broader data request, email marketing@nextsense.ai with "Brands Lab privacy" in the subject. We may need to verify that the request belongs to you. Some limited information may remain where required by law, security, fraud prevention, backups, or the rights of others.
7. Your Choices and Rights
You can choose not to use voice, not to upload files, and not to publish a founder pack. You can also sign out or stop using the service.
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal data. Contact us to exercise a right. You may also complain to your local data-protection authority.
8. Security and Age
We use HTTPS, authenticated access, App Check, scoped project records, and server-side provider credentials. No service can guarantee absolute security, especially when a user intentionally creates a public link.
Brands Lab is not directed to children under 13. If you believe a child has provided personal information, contact us so we can review it.
9. Changes and Contact
We may update this policy as the public beta changes. The date at the top shows the latest version. Material changes may also be shown in the product.
NextSense AI Ltd
- Registered in England and Wales · Company No. 16837548
- Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
- Email: marketing@nextsense.ai
- Website: https://www.nextsense.ai